Terms & Conditions

Terms & Conditions | Tools2Go (Sterling)
GENERAL DISCLAIMER 
By using this site you have unconditionally accepted the terms and conditions of use as given hereunder and/or elsewhere in the site.

You assume the sole risk of making use or relying on the information, products, and services available on this website.Tools2Go-Sterling, here below makes no representations about the suitability, completeness, timelines, reliability, or accuracy of the information, products and described or contained in this site for any purpose, all information, products, and services are provided in this site for any purpose, all information, products, and services are provided "as is" without warranty of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.

While Sterling endeavors to provide the most accurate, up-to-date information, products, and services the site may contain inaccuracies, typographical errors, or outdated information. Moreover, Sterling may make modifications or changes to this site or changes to the site or the information on products and services described on this site at any time. Sterling is not responsible for typographical or pricing errors on the site; Sterling reserves the right to modify or cancel orders anytime including but not limited to the orders that contain incorrect prices or product descriptions, orders in which Sterling believes the customer has violated applicable law and orders that Sterling believes are harmful to Sterling or its vendors/suppliers/affiliates. Sterling also reserves the right to modify/limit the number of items purchased or orders placed through this site.

All content on this website including the logo, graphics, text, design, belong to Sterling and are the intellectual properties of Sterling are protected by appropriate legislation. No part of the content shall be copied, downloaded, transmitted, or published without prior, written permission from Sterling.

Sterling may at any time modify the terms and conditions ("Terms") of the Service without any prior notification and the revised version shall be available on the site. In the event of you not agreeing to the revised terms, then you should stop using the site. By continuing the usage of this site you are agreeing to the revised terms and conditions. 

SHIPPING POLICY OF Sterling
Sterling cannot commit to any fixed time for delivery. The delivery of our products will be made between 9:00 am to 6:00 p.m. of the estimated delivery date. It may get delayed on certain days due to extreme weather conditions or governmental regulatory activities.

WHILE PLACING THE ORDER THE CUSTOMER SHALL PROVIDE THE FOLLOWING DETAILS.
Name of the recipient
Flat number/bungalow number
Name of the building
Name of the road/street/marg
Contact number landline/mobile
Proper/familiar landmark
After the order is accepted by Sterling, a confirmation email will be sent to the customer.

The delivery will be made to the shipping address mentioned at the time of placing the order. The consignment will not be redirected/redelivered to any other address under any circumstances.

No Deliveries will be made on Sundays and some Prescribed holidays and on such days as prohibited by the government.

Sterling’s delivery agent will attempt delivery of the products only once. In case the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery attempt will be made.

Sterling WILL CONSIDER THE ORDER AS “EXECUTED” IN THE FOLLOWING CASES:
Delivery not done due to wrong address given by the customers
Non-availability of the recipients at the address
Premises locked.
Wrong phone number or phone not working or switched off or not reachable, when tried by the delivery agent of Sterling
Addressee refused to accept the products.
Delivered the product at the security cabin of the building/Reception/Neighbour, based on the instructions from the customer.
In case of civil disturbances, floods, Heavy Rains, National Bandh or in happening any other force majeure event, we reserve the right to cancel the order or reschedule the delivery to another date.
Requests for cancellation of confirmed order can be made up to 72 hours before the delivery time.